Softcery
AI Agents Automation
Softcery builds production-grade AI systems for B2B SaaS founders in legal tech, marketing automation, and e-commerce.
About
Softcery is an AI engineering team that takes B2B SaaS founders from prototype to production — specifically those whose AI concepts have stalled, broken in production, or exceeded what generalist teams can deliver. Founded in 2018 and headquartered in Tallinn, Estonia, they have shipped 20+ AI launches across legal tech, marketing automation, e-commerce, and CRM platforms.
Their process is grounded in production realism: mapping edge cases from real data before writing code, deploying to production in the first weeks of a build, running real-time quality evaluation on every AI response, and implementing observability infrastructure so failures are caught before customers encounter them.
Clients include US-based B2B SaaS founders and companies such as Bullseye (exited), Proximo AI, The Compliance Company, and Upskill AI. Softcery is rated 4.9/5 across 20+ verified reviews on Clutch.
What They Do
Conversational AI
Text agents: chat-based AI with context, memory, and tool integration
Voice agents: real-time voice AI with speech processing and conversation handling
Hybrid agents: combined text and voice capabilities across channels
Document & Data AI
Document processing: extract and transform data from PDFs, forms, and document workflows
Data analysis: pattern recognition, insights generation, and automated data interpretation
Content generation: automated summarization and document generation
Vertical AI Systems
Legal AI: intake automation, document analysis, and compliance Q&A for legal tech platforms
Marketing AI: lead scoring, campaign personalization, and attribution modeling for marketing tech
E-Commerce AI: support automation, product intelligence, and order management for multi-tenant platforms
Pre-Built AI Accelerators
Chat Agent Template, Voice Agent Template, and Workflow Agent Template — battle-tested architectures from 20+ production launches
Full-Stack AI Integration & SaaS Platform Development
End-to-end platform development including APIs, databases, authentication, billing, and integrations
Production deployment, CI/CD pipelines, monitoring, scaling, and security implementation
Services & Tech Stack
Services
- Custom AI App Building
- Prototype to Production AI
- RAG Pipeline Development
- Voice Bot Development
- Document Processing Automation
Tech Stack
- OpenAI API
- Anthropic API
- LangChain
- LangGraph
- Helicone
Is This a Fit?
B2B SaaS founders who have a working AI prototype and need a team to take it to production — particularly in legal tech, marketing automation, or e-commerce — with a build budget starting at $30,000.
Companies looking for a low-cost MVP factory, teams that need non-AI web or mobile development only, or enterprises seeking a large consultancy with on-site presence.
Ideal Client
A US-based B2B SaaS founder or co-founder who has validated an AI concept but is blocked by production complexity, reliability issues, or a team that lacks deep AI engineering experience.
Track Record
Softcery has delivered 20+ production AI launches since founding in 2018, with a team of 10–49 engineers rated 4.9/5 across 20+ verified reviews on Clutch. Project sizes typically range from $10,000 to $50,000.
Common Outcomes
- Prototype-to-production AI launch completed within 2–4 months with early production deployment in the first weeks
- Real-time quality evaluation and observability infrastructure preventing AI failures from reaching end users
- Full B2B SaaS platforms built and launched, including Bullseye (subsequently exited) and Proximo AI
- Compliance-grade AI systems built for regulated industries, including a first-of-its-kind product for The Compliance Company
Notable Clients
Use Cases
Case Studies
This vendor has not published detailed case studies yet.
At a Glance
Location
Tallinn, Estonia
Founded
2018
Team Size
11 – 50Typical Budget
$10,000–$199,999
Timeline
2–4 weeks for a shaping phase ($4,000–$8,000), 2+ months for the build phase (from $30,000), with ongoing support available post-launch from $10,000/month.
Delivery
RemoteEngagement
Project BasedRetainerPricing
$50 - $99Client Tier
StartupSMBRegions Served
Northern AmericaLanguages
English
Focus Areas
Industries
Specialties
Verticals
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| Signal | |||
|---|---|---|---|
| Category | AI Agents Automation | AI Agents Automation | AI Agents Automation |
| Location | Tallinn, Estonia | New York, United States | Wroclaw, Poland |
| Team Size | Not listed | Not listed | Not listed |
| Client Tier | Startup | Startup | SMB |
| Delivery Model | Remote | Remote | Remote |
| Typical Budget | $10,000 – $199,999 | $5,000 - $50,000 / month | $10,000 – $199,999 |
| Services | Custom AI App BuildingPrototype to Production AIRAG Pipeline Development+2 | Autonomous AI AgentsBusiness Process AutomationHuman In The Loop Workflows+1 | Autonomous AI AgentsMulti Agent OrchestrationRAG Pipeline Development+2 |
| Tech Stack | OpenAI APIAnthropic APILangChain+2 | Not listed | LangChainLlamaIndexPydanticAI+5 |