LaunchPad Lab
AI Agents Automation
LaunchPad Lab designs and builds AI-powered digital products for mid-market and enterprise organizations across healthcare, financial services, and legal.
About
LaunchPad Lab is a Chicago-based digital product consultancy that partners with organizations to design, build, and scale custom web, mobile, Salesforce, and AI-driven applications. Founded in 2012, they serve clients across healthcare, financial services, legal, insurance, education, and manufacturing — helping them modernize operations, reduce costs, and unlock growth through purpose-built digital products.
Their cross-functional teams cover strategy, UX/UI, engineering, and QA across the full product development lifecycle. LaunchPad Lab runs on a structured Discover-Deliver-Release methodology with bi-weekly sprint releases and weekly client demos. Over 90% of clients work with them for longer than a year, and they have completed 730+ projects for 240+ clients since founding.
What They Do
AI Automation & Agentic AI
Builds autonomous workflow systems and AI agents that reduce repetitive work and improve decision-making
Implements AI that integrates with existing business systems
Includes Agentforce implementation (Salesforce's AI agent platform)
Web & Mobile App Development
Custom web and mobile applications built on agile delivery with bi-weekly sprint releases
Focused on speed-to-market and scalable architecture
Salesforce Development & Integration
Custom Salesforce builds including Heroku, Experience Cloud, Agentforce, and custom integrations
30+ Salesforce certifications across the team
Product Strategy & UX Design
Research, scope definition, roadmapping, and proof-of-concept development
Cross-functional agile teams covering UX/UI, QA, and engineering
Managed Services & Support
Ongoing monitoring, feature enhancement, and issue resolution post-launch
Operates as an extension of the client's internal team
Services & Tech Stack
- Custom AI App Building
- AI Workflow Automation
- Business Process Automation
- AI Proof of Concept
- Autonomous AI Agents
Is This a Fit?
Mid-market and enterprise organizations in healthcare, financial services, legal, or education that need a long-term product partner to design, build, and scale custom AI-powered web, mobile, or Salesforce applications.
Early-stage startups with no budget or organizations seeking a simple AI chatbot or off-the-shelf SaaS implementation without custom product development.
Ideal Client
VP of Technology, CTO, or digital transformation lead at a mid-market or enterprise company looking to modernize legacy systems, automate operations with AI, or build a net-new digital product with a strategic long-term partner.
Track Record
Founded in 2012, LaunchPad Lab has completed 730+ projects for 240+ clients, maintaining a 90%+ client retention rate. The team of 50–249 holds 30+ Salesforce certifications across Heroku, Experience Cloud, and Agentforce.
Common Outcomes
- 90% reduction in sales training time for CDK Global after deploying a custom Sales Discovery Portal
- $1M+ in new annual revenue generated for Millennium Trust Company through three new digital products
- 50% fewer support tickets achieved with an AI-powered support solution
- $2M+ increase in profit delivered through process automation
Notable Clients
Use Cases
Case Studies
Sales Discovery Portal for Automotive Companies
TechnologyChallenge
CDK Global needed to streamline their sales discovery and quoting process and reduce training time for their sales team.
Solution
LaunchPad Lab built a Sales Discovery Portal that aligned the sales team and streamlined the discovery and quoting workflow.
Spurring Enterprise Innovation
Financial ServicesChallenge
Millennium Trust Company needed to drive enterprise innovation and create new revenue streams through digital products.
Solution
LaunchPad Lab built three new innovative digital products for Millennium Trust Company.
360-Customer View in Salesforce
Professional ServicesChallenge
Prosci needed a unified customer view and tools to manage projects across a global user base.
Solution
LaunchPad Lab built a 360-degree customer view within Salesforce, enabling project creation and management at scale.
At a Glance
Location
Chicago, United States
Founded
2012
Team Size
51 – 200Typical Budget
$50,000–$199,999
Timeline
MVP pilots in under 6 weeks; full product builds delivered in iterative bi-weekly sprints with ongoing managed services available post-launch.
Delivery
HybridEngagement
Project BasedRetainerPricing
$150 - $199Client Tier
Mid MarketEnterpriseRegions Served
Northern AmericaLanguages
EnglishCertifications
Salesforce certifications (30+)
Focus Areas
Industries
Specialties
Verticals
Ready to work together?
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| Signal | |||
|---|---|---|---|
| Category | AI Agents Automation | AI Agents Automation | AI Agents Automation |
| Location | Chicago, United States | New York, United States | Wroclaw, Poland |
| Team Size | Not listed | Not listed | Not listed |
| Client Tier | Mid Market | Startup | SMB |
| Delivery Model | Hybrid | Remote | Remote |
| Typical Budget | $50,000 – $199,999 | $5,000 - $50,000 / month | $10,000 – $199,999 |
| Services | Custom AI App BuildingAI Workflow AutomationBusiness Process Automation+2 | Autonomous AI AgentsBusiness Process AutomationHuman In The Loop Workflows+1 | Autonomous AI AgentsMulti Agent OrchestrationRAG Pipeline Development+2 |
| Tech Stack | Not listed | Not listed | LangChainLlamaIndexPydanticAI+5 |