BotsCrew
LLM Chatbot Development
BotsCrew develops custom AI agents and conversational AI systems for Fortune 500 companies and scaling brands since 2016.
About
BotsCrew designs and builds bespoke AI agents and conversational AI systems for enterprises and scaling brands, combining GPT-4o, Llama 3, RAG pipelines, and NLP to deliver production-ready solutions that automate customer service, internal workflows, and sales processes. Founded in 2016 and operating from offices across the US and Ukraine, they have delivered over 200 successful projects for clients including Samsung, Honda, Adidas, Mars, and FIBA, with 50+ products built using generative AI.
Ranked the number-one chatbot development company on Clutch for six consecutive years and recognised as a top generative AI development company in 2024 and 2025, BotsCrew positions itself as a full-cycle AI partner rather than a build-and-move-on vendor. Their work spans discovery and architecture through MVP, integration, and post-launch support under SLA, with HIPAA and GDPR compliance built into their delivery model.
What They Do
Custom AI Agent Development
End-to-end design and build of AI agents powered by GPT-4o, Llama 3, and RAG pipelines
Customer service agents, internal knowledge bots, AI sales assistants, and AI data analyst agents
Multi-language conversational interfaces for web and voice channels
Enterprise AI Hub
Pre-built collection of AI agents — Sales Agents, Customer Service Agents, Internal AI Solutions, and Data Analyst Agents — fully customisable to client goals
GPT-based voice agents for brand campaigns and customer interaction
Fan engagement and conversational AI for live events
AI Strategy Consulting & Discovery
Discovery phase workshops to define roadmaps, KPIs, and cost estimates before development begins
AI strategy consulting to help enterprises assess and plan AI adoption
Build-vs-buy analysis and technology architecture design
Integrations & Ongoing Support
Unlimited third-party integrations including CRM, ERP, and Microsoft Teams
SLA-backed post-launch support and maintenance
White-labelling, NDA, HIPAA, and GDPR compliance across all engagements
Services & Tech Stack
Services
- Custom AI App Building
- RAG Pipeline Development
- AI Use Case Identification
- Voice Bot Development
- AI Proof of Concept
Tech Stack
- OpenAI API
- Llama 3
- LangChain
Is This a Fit?
Mid-size to large enterprises seeking fully custom, ROI-measurable AI agents for customer service, internal knowledge management, or sales enablement.
Teams looking for off-the-shelf chatbot tools, minimal-budget projects under $10,000, or companies that do not require custom AI development.
Ideal Client
CTO, VP of Customer Experience, or Digital Innovation Lead at a mid-market or enterprise company seeking to automate repetitive interactions or build internal AI tooling.
Track Record
Founded in 2016; 50–249 employees; 200+ projects delivered; ranked #1 chatbot development company on Clutch for six consecutive years and top generative AI development company in 2024 and 2025; 4.7 average rating on Clutch.
Common Outcomes
- Saved $250,000 annually for a beauty retailer through automated customer service
- Automated over 90% of RFI responses, cutting response time from days to hours
- Reduced sales preparation time by 80% for an MFA company's sales team
- Enabled employees to find information 3–5x faster via internal AI knowledge bots
Notable Clients
Use Cases
Case Studies
GPT-based World Cup Mascot
SportsChallenge
Engage millions of fans during the FIBA Basketball World Cup with real-time conversational AI.
Solution
Deployed a GPT-powered chatbot mascot that handled over 72,000 chats with basketball fans across the event.
Customer Service GPT-based Agent for Beauty Retailer
RetailChallenge
High operational costs for customer service at a California-based beauty retailer.
Solution
Implemented a GPT-driven customer service agent to automate support inquiries at scale.
At a Glance
Location
San Francisco, United States
Founded
2016
Team Size
51 – 200Typical Budget
$10,000–$199,999
Timeline
3–6 months for MVP; ongoing retainer for support and iteration
Delivery
RemoteHybridEngagement
Project BasedRetainerPricing
$50 - $99Client Tier
Mid MarketEnterpriseRegions Served
Northern AmericaNorthern EuropeAustralia and New ZealandLanguages
EnglishCertifications
HIPAAGDPR
Focus Areas
Industries
Specialties
Verticals
Ready to work together?
Visit BotsCrew's website to learn more or get in touch.
Visit WebsiteIs this your company?
Claim BotsCrew to update your profile, add case studies, and reply to enquiries.
Claim this profileShare Your Listing
Embed this badge on your website to let visitors know you're listed on AI Development Companies.
Listed on AI Development Companies 2026Similar Companies
Quick Compare
Snapshot view that still works when profiles have missing fields.
| Signal | |||
|---|---|---|---|
| Category | LLM Chatbot Development | LLM Chatbot Development | LLM Chatbot Development |
| Location | San Francisco, United States | Marlborough, United States | Danvers, United States |
| Team Size | Not listed | Not listed | Not listed |
| Client Tier | Mid Market | Enterprise | Mid Market |
| Delivery Model | Remote | Hybrid | Remote |
| Typical Budget | $10,000 – $199,999 | Not listed | $200,000 – $999,999 |
| Services | Custom AI App BuildingRAG Pipeline DevelopmentAI Use Case Identification+2 | Custom AI App BuildingRAG Pipeline DevelopmentAutonomous AI Agents+2 | Custom AI App BuildingRAG Pipeline DevelopmentAutonomous AI Agents+2 |
| Tech Stack | OpenAI APILlama 3LangChain | AWS BedrockGoogle Vertex AIAzure OpenAI Service+2 | Not listed |